, 01/ 04
Scope changes over 10%. If you add more than 10% new scope mid build, we rebaseline the date together. Small tweaks under 10% stay on the original date.
FICAITION · THE GUARANTEE
20% off if we miss your deadline. We have never paid it.
Agencies talk about timelines. We put money on them. Every fixed price build includes a 20% deadline guarantee. If we miss the delivery date we agreed on, your final invoice drops 20%. No appeals, no committee. Since 2023 across 20+ projects, we have never paid it. Here is why it holds.
IN EVERY SOW
SINCE 2023 · NEVER TRIGGERED
20%
Off the invoice if we miss the agreed date
0
Times we have paid it since 2023
20+
Projects shipped on the date we committed
── WHAT “MISSED” MEANS
The date is written down.
The deadline is the date in your signed Statement of Work, written in plain English. If we do not deliver the agreed scope by that date, the guarantee triggers.
- Date is captured in the SOW before kickoff, not after
- Delay is measured from that date, not from any verbal estimate
- A one day delay triggers the full 20%. No partial credit, no sliding scale
── WHAT “DELIVERY” MEANS
Production. Not a demo.
Delivery is the agreed scope deployed to production on your infrastructure, with handover complete. Not staging, not a demo. The real thing in the real environment.
- Code pushed to your repo under your accounts
- Deployed to your production environment and reachable by end users
- Handover completed: credentials, runbook, monitoring access
- 30 day stabilization window begins on the delivery date
── EXCLUSIONS
The clock pauses for exactly four things.
The guarantee is real, not a marketing line. Which is why the exclusions are real too. These are the only situations where the clock pauses.
, 02/ 04
Third party dependencies. If a payment gateway, CRM API, or government portal blocks progress and it is not within our control, the clock pauses only for that blocker and resumes when resolved.
, 03/ 04
Client side delays. If we wait more than 5 business days on feedback, approvals, or access you owe us, the deadline shifts by the number of days we waited.
, 04/ 04
Force majeure. Natural events, state action, infrastructure outages outside Cloudflare and AWS scope. Standard commercial clause.
── THE RECEIPTS
What shipping on time actually looks like
Telecom Channel Partnership · Sales and Backend · End to End Distribution● SHIPPED
End to endSales execution and backend stack, one partner
Sales and backend partnership for Du authorized distributors
Du authorized distributors needed a partner who could handle sales AND backend at telecom volume. Outreach, CRM, pipeline, campaigns, SIM activations, internet packages, device sales. We took the whole stack.
End to endSales plus backend stack
SIM + Internet + DevicesFull Du portfolio coverage
Outreach to commissionOwned the full pipeline
Enterprise Cement Manufacturing · Site Engineering · Throughput Architecture● SHIPPED
4.2xProjected weighbridge throughput increase
Engineering grade proposal for a European multinational cement subsidiary
Buzetti Group's UAE cement subsidiary needed proposal work that an enterprise procurement team actually evaluates. We visited the plant, studied the operator workflow, built a working simulation before asking for commitment, and shipped the kind of engineering grade case that European multinationals expect before they sign.
4.2xProjected weighbridge throughput
Working simBuilt before commitment
Dry runGuarantee included in scope
Retail Tech · Bots and IVR · All India Delivery · B2B Onboarding · Digital Pivot● SHIPPED
78K+IVR calls attended in 2022 alone
Built the AI Bots and IVR Backbone Before The Big Players Even Started Thinking About It
MASTERMIND Electronics ran at ₹10 Crore annual revenue in 2022 and 2023 on a single technology architecture across 13+ years and two business eras. Bots handled millions of messages. IVR attended 78,000+ calls in 2022. Both shipped before the market had heard of them. Multi channel order capture, lead routing, all India delivery, internal communication, B2B onboarding. Zero platform rebuilds across a full physical to digital pivot.
MillionsMessages handled by bots
78K+IVR calls attended in 2022
₹10 Cr/yrAnnual revenue 2022 + 2023
YOUR MOVE
Put the guarantee to work
Book a Discovery Sprint. 90 minutes. $272 · €252 · 999. Fixed price proposal in 48 hours.