# FICAITION
> FICAITION builds production grade AI systems for businesses that have outgrown templates. Custom software, Digital Employees that handle WhatsApp + Telegram + web chat 24/7, ERP integrations, AI agents that reason over your actual business data. Pricing AED 100K to 250K for custom builds; AED 5K+ on ramp via the Digital Employee starter. Based in Dubai. Operating under FicAition FZE LLC, UAE Trade Licence 1183299, Sharjah Publishing City Free Zone, established 2023. 31 verified case studies on file with named clients and specific outcomes (1 flagship + 30 client engagements).

Last updated: 2026-06-13

## What FICAITION Is
- Custom AI + software development for businesses outgrowing templates
- Digital Employee product: AI agent on your WhatsApp, in your brand voice, qualifying leads at 3am, creating CRM records
- Runs on YOUR infrastructure (own server, own data)
- Premium positioning. NOT mass market, NOT discount
- Engineering depth: production systems we operate ourselves before shipping to clients
- UAE market focus with Arabic/English bilingual capability
- Operating since 2023. Trade Licence 1183299. FicAition FZE LLC, Sharjah Publishing City Free Zone.

## Core Pages
- [Homepage](https://ficaition.com/): What FICAITION builds, who it's for, the system in action
- [Work](https://ficaition.com/work): 31 case studies, named clients, specific outcomes
- [Services](https://ficaition.com/services): Full capability catalog with pricing where fixed
- [Methodology / RAPID](https://ficaition.com/methodology/rapid): How we deliver, engineering led, scoped, shipped
- [Guarantee](https://ficaition.com/guarantee): 20% guarantee + Discovery Sprint structure
- [Digital Employee](https://ficaition.com/digital-employee): The flagship product page
- [Contact](https://ficaition.com/contact): WhatsApp first booking with service routing

## Flagship Case Study
**The 24/7 Digital Employee**: An AI employee that talks to your customers, qualifies leads at 3am, follows up on forgotten quotes, and creates CRM records. Running on your own server.
URL: https://ficaition.com/work/digital-employee-ai
Hero metric: 34% Close rate increase

## Case Studies (30 client engagements + 1 flagship)
Named clients. Specific numbers. Documented friction. No fictional characters.
- [Sales and backend partnership for Du authorized distributors](https://ficaition.com/work/du-channel-partnership): End to end, Sales execution and backend stack, one partner
- [Engineering grade proposal for a European multinational cement subsidiary](https://ficaition.com/work/buzetti-group): 4.2x, Projected weighbridge throughput increase
- [Built the AI Bots and IVR Backbone Before The Big Players Even Started Thinking About It](https://ficaition.com/work/mastermind-electronics): 78K+, IVR calls attended in 2022 alone
- [Plant floor assessment that built the case from operator workflow up](https://ficaition.com/work/gulf-cements): Plant floor, Assessment grounded in real operator observation
- [CRM deployment and channel sales strategy for a Du authorized distribution partner that also sold CRM systems](https://ficaition.com/work/meis-information-technology): CRM + Channel, CRM deployment plus channel sales strategy run through one engagement
- [Commission tracking infrastructure and sales enablement system for a Du authorized channel partner](https://ficaition.com/work/ipayforall): Commission Tracking, Infrastructure built for the Du product distribution payout cycle
- [Marketplace automation and 32,900% Amazon sales growth for a Dubai based trading company exporting to 10+ countries](https://ficaition.com/work/dandar-general-trading): 32,900%, Amazon sales growth delivered through marketplace strategy and automation
- [Three phase Digital Employee for an immigration and visa services group with 20+ years in the industry](https://ficaition.com/work/growmore-overseas-consulting): 3 Phase, Digital Employee architecture: company formation, compliance, recruitment
- [Marketplace integration engine for an Ajman healthcare products retailer selling across Amazon, Noon, Trendyol, and own website](https://ficaition.com/work/health-hub): 4 Channels, Amazon, Noon, Trendyol, own website in one unified operation
- [WhatsApp automation engine for a travel company owner running on one number and no CRM](https://ficaition.com/work/nova-tourism-fze): 9 Messages, Owner exchanged with the DTG bot at networking event without realizing it was AI
- [WhatsApp automation engine for an auto care shop handling appointments, service updates, and parts availability](https://ficaition.com/work/carlux-auto-care): Multi mode, Appointment + service updates + parts queries on one WhatsApp
- [WhatsApp order automation across restaurant, catering, events, and deliveries](https://ficaition.com/work/fusion-three-kitchen): Multi mode, Restaurant, catering, events, deliveries on one WhatsApp
- [WhatsApp qualification engine for real estate agents drowning in portal lead volume](https://ficaition.com/work/homefront-realtors): 50 to 100+, Daily WhatsApp messages from property portals
- [Catalog architecture for a UK origin construction materials distributor with 2,800+ SKUs and a five year old website showing only 100 products](https://ficaition.com/work/bcr-industries): 2,800+, SKUs across tile trims, shadow gap profiles, expansion joints, floor transitions
- [Distribution operations system for the warehouse layer of a 2,800+ SKU construction materials business](https://ficaition.com/work/desert-shield-waterproofing): Warehouse, Physical assessment grounded in the actual distribution operation
- [Three tier ecommerce architecture for a China to UAE commodity trader with 400+ products and zero ecommerce presence](https://ficaition.com/work/shahbaz-trading-group): 3 Tiers, Managed AED 10K, headless AED 18K, full custom AED 35K options
- [Digital infrastructure scope for a hospitality contracting company carrying property management integration depth](https://ficaition.com/work/qasr-al-riyhan): Hospitality, Digital infrastructure scope across hospitality contracting and property management
- [Comprehensive site audit for a US based premium vacuum company with a hero product priced at six hundred and seventy nine dollars](https://ficaition.com/work/zerograv): Premium, Conversion audit for hero product priced at $679
- [Twenty three point conversion audit with critical fixes deployed inside 48 hours](https://ficaition.com/work/influsway): 23 Points, Conversion issues identified in one audit cycle
- [AI recruitment productization scoping for a global staffing operation with 30 years of history and an internal AI tool ready to externalize](https://ficaition.com/work/nimesh-kapadia): 1,000 Staff, Global staffing operation with 70 recruiters and 90 person team
- [Digital Employee replacing the cost of a Business Development Manager hire for an IT wholesale company](https://ficaition.com/work/zeronic-technology-uae): Vs BDM Hire, Digital Employee economics vs human Business Development Manager
- [Enterprise AI workforce deployment partnership territory engagement with a CEO in enterprise and government facing AI](https://ficaition.com/work/aek-solutions): Enterprise, AI workforce deployment partnership territory
- [AI platform build scope for a film production and AI company connecting AI creatives with producers](https://ficaition.com/work/golden-falcon-films-ai): Platform Build, AI marketplace connecting AI creatives with film producers
- [FicAition FZE LLC operates 66 services, 27 categories, and 4 production websites at Lighthouse 95+ with AI search visibility at zero ad spend](https://ficaition.com/work/ficaition-fze-llc): 4 Websites, Production websites at Lighthouse 95+ across the brand family
- [Our internal Digital Employee system runs 3 WhatsApp inboxes with 500+ conversations at under 90 second response and 99.9% uptime](https://ficaition.com/work/digital-employee-system): <90s, Average response across 500+ conversations on 3 WhatsApp inboxes
- [From Pitch Deck to Series A in 10 Weeks](https://ficaition.com/work/fintech-saas-to-series-a): AED 4.4M, Seed round raised
- [From 45 Hours of Manual Work Per Week to Running on Autopilot](https://ficaition.com/work/fashion-ecommerce-transformation): 41hrs, Saved per week
- [Zero Online Presence to 15 Qualified Leads Per Month](https://ficaition.com/work/consulting-firm-digital-transformation): 15-18, Monthly inbound leads
- [From 15 Hours a Week on Admin to 3. Revenue Doubled](https://ficaition.com/work/creator-business-automation): 2.25X, Revenue increase
- [Online Bookings Went From 0% to 55% of Revenue](https://ficaition.com/work/salon-digital-expansion): 55%, Revenue from online bookings

## What FICAITION Doesn't Do
- Off the shelf SaaS resale (we build, we do not resell)
- Template websites at AED 99 (different market, see Dubai Tech Guy)
- ERPNext only implementations (different specialty, see OSForBiz)
- Marketing strategy as standalone scope (different specialty, see NERDSEY)
- 6 month strategy decks (we ship in weeks)

## Pricing Structure
- Discovery Sprint: AED 999, scoped diagnosis + roadmap, refundable into delivery
- Digital Employee starter: AED 5K+, production AI agent live in 2 to 4 weeks
- Custom software / AI systems: AED 100K to 250K typical, quoted per scope
- 20% guarantee: if outcomes miss, refund tied to specific success criteria

## Contact
- Website: https://ficaition.com
- WhatsApp: +971 52 477 7096
- Email: hello@ficaition.com
- Hours: Booking via WhatsApp, scheduled response within 6 hours business
- Operator: FicAition FZE LLC, UAE Trade Licence 1183299, Sharjah Publishing City Free Zone
- Founder: Manpreet Singh Alagh
- Founded: 2023

## Full Documentation
For complete service details, deep case study breakdowns, methodology, and architecture decisions: https://ficaition.com/llms-full.txt