What if my customers realize they're talking to AI?

Some will. Most won't care — they care about getting a fast, helpful response. Your Digital Employee is trained on YOUR voice, YOUR knowledge, YOUR way of explaining things. It doesn't sound like a generic chatbot. It sounds like someone from your team. And even if a customer suspects it's AI, they'd rather get an intelligent, instant response than wait 6 hours for a human to say the same thing.

What about data security? Where does my data go?

Your Digital Employee runs on YOUR hardware — a dedicated Mac Mini, laptop, or VPS that you own. Your customer conversations, your business data, your lead information — none of it touches our servers or any third-party cloud. This isn't a SaaS platform where your data sits in someone else's database. This is software running on YOUR machine. You own everything.

AED 5,000-20,000 seems like a lot for a chatbot.

It's not a chatbot. Chatbots follow scripts. Your Digital Employee understands context, qualifies leads, follows up autonomously, integrates with your CRM, and works 24/7/365. But let's talk numbers: if your average deal is worth AED 2,000 and your Digital Employee recovers just 3 leads per month that would have gone cold, that's AED 6,000/month in recovered revenue. AED 72,000/year. From a one-time investment of AED 5,000-20,000. The question isn't whether you can afford it. It's how much you're currently losing without it.

How long does setup take?

7 days from kickoff to live deployment. Day 1-2: We interview you about your business — services, pricing, common questions, your voice and tone, qualification criteria. Day 3-4: We build and train your Digital Employee. Day 5-6: Testing with simulated conversations, you review and adjust. Day 7: Live on your WhatsApp number. You're not waiting months. You're not filling out endless forms. One interview, one week, done.

What if I want to change how it responds?

You tell us. We update the training within 24 hours. New service? New pricing? Seasonal promotion? Holiday hours? Send us a WhatsApp message describing the change, and it's live the same day. Or, if you're technical, you can edit the configuration file yourself. It's a markdown file, not code. Anyone who can write an email can update it.

Can it handle Arabic?

Yes. Your Digital Employee can respond in Arabic, English, or both — matching whichever language the customer uses. In the UAE market, this is non-negotiable, and we build it in from day one.

How is a Digital Employee different from a WhatsApp chatbot?

A WhatsApp chatbot follows pre-scripted decision trees — "press 1 for sales, press 2 for support." It can't handle unexpected questions, can't qualify leads, and sounds robotic. A Digital Employee is an AI agent powered by large language models, trained specifically on your business knowledge. It understands natural language, handles ambiguous questions, qualifies prospects by assessing urgency and budget signals, follows up autonomously, and integrates with your CRM. It's the difference between a voicemail menu and a trained sales associate.

Does the Digital Employee work with WhatsApp Business API?

Yes. Your Digital Employee connects directly to WhatsApp via the official Business API or WhatsApp Web automation, depending on your tier. This means it runs on YOUR actual WhatsApp number — customers message the same number they already know. No separate app, no widget, no new platform to learn.

Can a Digital Employee replace my receptionist?

For after-hours, weekends, and overflow — absolutely. A Digital Employee handles the same tasks as a receptionist: answering inquiries, qualifying callers, scheduling appointments, providing business information, and routing urgent matters to the right person. The difference: it works 24/7/365, responds in under 90 seconds, never calls in sick, costs 75% less than a full-time hire (AED 500-1,500/month vs AED 4,000-6,000/month salary), and has perfect memory of every conversation. Many of our clients use Digital Employees alongside human staff — the AI handles the volume, humans handle the relationships.

What industries does the Digital Employee work best for?

Any business where customers reach out via WhatsApp and expect fast responses. We've deployed Digital Employees for restaurants and hospitality (catering inquiries, reservations), real estate agencies (property inquiries, viewing scheduling), professional services firms (consultation booking, qualification), e-commerce brands (order status, product questions), salons and beauty (appointment booking, reminders), IT support companies (ticket creation, troubleshooting), healthcare clinics (appointment scheduling, insurance queries), and automotive dealerships (vehicle inquiries, test drive booking). If your customers message you on WhatsApp and you can't always respond instantly — a Digital Employee solves that.

How does AI lead qualification work?

Your Digital Employee is trained on YOUR qualification criteria. During a natural conversation, it assesses: What does the prospect need? How urgent is it? What's their budget range? Are they a decision-maker? Have they tried other solutions? It doesn't feel like a survey — it feels like a helpful conversation. At the end, it sends you a structured brief on Telegram with the lead's name, business, problem, urgency level, budget signals, and recommended next action. You wake up to pre-qualified deals, not raw messages.

Can I try a Digital Employee before buying?

Yes — right now. Message our own Digital Employee on WhatsApp at +971 55 255 8417. Try saying "I have a restaurant in Marina, my POS keeps crashing." Watch how it responds, qualifies your needs, and gathers information. That's the exact same technology we deploy for clients. We run 4 Digital Employees on our own business lines. We don't demo mockups. We demo our own revenue.

What is the RAPID methodology?

RAPID is our proprietary 5-phase development methodology: Research (understand your business, map processes, define success metrics), Architecture (design the system, plan integrations, set milestones), Production (build with weekly demos — you see progress every 7 days), Integration (connect to your existing systems — CRM, ERP, WhatsApp, payment gateways), Deployment (go live with monitoring, optimization, and support). Every Digital Employee deployment follows RAPID. That's why we can go from kickoff to live in 7 days — the methodology is battle-tested across 4 live businesses and dozens of client deployments.

Does the Digital Employee integrate with my CRM?

Yes. Your Digital Employee auto-creates leads in your CRM via webhooks — ERPNext, HubSpot, Salesforce, Zoho, Pipedrive, or any system with an API. Zero manual data entry. Every conversation is logged, every lead is captured, every follow-up is tracked. For ERPNext users: we build native integration through our sister brand OSforBiz, with full lead-to-opportunity pipeline automation.

Is the Digital Employee available 24/7?

Yes. 24 hours a day, 7 days a week, 365 days a year. No holidays. No sick days. No lunch breaks. Your Digital Employee responds within 90 seconds at 3am on a Friday just as reliably as at 10am on a Tuesday. In Dubai, where Friday is a business day for international clients and after-hours inquiries are common, this 24/7 AI customer response capability is the difference between winning and losing deals.

How much does a Digital Employee cost in Dubai?

Digital Employee pricing starts at AED 5,000 one-time setup + AED 500/month for the Starter tier (single WhatsApp channel). The Business tier is AED 12,000-20,000 setup + AED 1,500/month (multi-channel with CRM integration). Enterprise deployments start at AED 30,000+ setup + AED 3,000/month. Compare this to a human receptionist at AED 4,000-6,000/month (AED 48,000-72,000/year) who only works 8 hours, 5 days a week. Your Digital Employee works 24/7 for a fraction of the cost and never makes data entry errors.

What happens if the AI gives a wrong answer?

Your Digital Employee is trained specifically on your business data — your services, your pricing, your processes, your tone. It doesn't hallucinate about things it's not trained on; instead, it acknowledges the limits of its knowledge and routes complex questions to your team. We build guardrails: the AI knows what it knows and what it doesn't. For questions outside its training, it says something like "Let me connect you with our team for that specific question" and flags it for human follow-up. You review and adjust the training anytime — changes go live within 24 hours.

Can the Digital Employee handle multiple languages?

Yes. Your Digital Employee supports multilingual conversations — English, Arabic, Hindi, Urdu, Filipino, and more. It automatically detects the language the customer is using and responds in the same language. In Dubai's multicultural market, this multilingual AI capability means you never lose a lead due to language barriers.

Who built the Digital Employee platform?

FicAition — a Dubai-based custom software development studio founded in 2021. We're not a reseller or a white-label provider. We built the Digital Employee platform from scratch, and we run it on our own businesses first. Four WhatsApp numbers across our brands (FicAition, Dubai Tech Guy, OSforBiz, NERDSEY) run Digital Employees handling real customer conversations every day. Our founder, Manpreet Singh, is the lead engineer on every Digital Employee deployment. The person who sells you the system is the person who builds it.

First-in-Class AI Employee

It's 11:47pm. A Customer Just Messaged Your WhatsApp.

Name: Digital Employee — AI WhatsApp Agent
Brand: FicAition
Availability: InStock
Rating: 4.9 (12 reviews)

You're Asleep. Your Competitor Isn't.

Meet Your Digital Employee — an AI that lives on your WhatsApp number, talks to your customers in your voice, qualifies leads while you sleep, and never takes a day off. Running on your hardware. Your data stays yours.

See It Live

Get Started

Currently deployed across 4 live businesses. Running 24/7 since January 2026. Zero missed messages.

Your Digital Employee

online

LIVE

Hi, I need catering for 50 people next Friday. Do you handle that?

11:47 PM

Hey! Absolutely — we do catering for groups of 10 to 200. Friday works great.

11:47 PM

Quick questions so I can put together the right options for you:

1. Any dietary requirements?
2. Buffet style or plated?
3. What time is the event?

11:47 PM

Buffet, around 7pm. A few vegetarian options would be great

11:48 PM

Perfect. I'll send you our buffet menu with vegetarian options and a quote by morning. What's your budget range so I can match the right package?

11:48 PM

11:47 PM — Business owner asleep. Lead qualified by morning.

The Problem Nobody Talks About

The After-Hours Black Hole

Your WhatsApp goes quiet after 7pm. Your customers don't. A restaurant owner in JLT messages at 10pm about catering for 50 people. By morning, they've already booked someone who replied at 10:03pm.

AED 3,000-15,000 in lost pipeline monthly

The Follow-Up Graveyard

You quoted a prospect last Tuesday. They said "let me think about it." You meant to follow up Thursday. It's now the following Wednesday. 68% of deals die from follow-up failure, not rejection.

68% of your pipeline dying silently

The Friday Problem

Friday in Dubai = business day in Europe and Asia. Your phone rings. Your WhatsApp buzzes. You're at Friday prayer, or brunch, or just OFF. Every unanswered message is a customer training themselves to call someone else.

Every Friday = 8 hours of dead leads

The Manual CRM Tax

You had 4 WhatsApp conversations today. Did you log any of them in your CRM? Every unlogged conversation is a lead that might as well not exist. Tomorrow you won't remember the details. Next week you won't remember the conversation happened.

Zero pipeline visibility

Add these up. You're not losing to better competitors. You're losing to faster ones.

What If You Had an Employee Who Never Slept?

Not a chatbot. Not a form auto-responder. Not a canned FAQ.

A Digital Employee is an AI agent deployed on YOUR WhatsApp number, running 24/7 on dedicated hardware, trained on YOUR business, speaking in YOUR voice.

When a customer messages at 11pm, your Digital Employee:

1.Responds in seconds — naturally, conversationally, in your tone
2.Understands what they're asking — even if they're vague
3.Gathers the information you'd need to close the deal
4.Qualifies them (budget, urgency, fit) without feeling like a survey
5.Sends YOU a structured brief on Telegram — name, business, problem, urgency, budget signals
6.Follows up if they go quiet — 24 hours, 48 hours, 7 days

You wake up to this:

🔔New Lead — FicAition

Business: Restaurant chain, 3 locations in Marina

Problem: POS system crashes 2-3x daily, losing orders

Urgency: HIGH — affecting revenue now

Budget signal: "whatever it takes to fix this"

Messages exchanged: 4

Qualification: WARM — ready for call

Status: Waiting for your response

That's not a notification. That's a pre-qualified deal waiting for you when you open your eyes.

And it happened while you were sleeping.

Why This Isn't a Chatbot

Feature	Chatbots	Digital Employee
Response quality	Scripted, robotic, limited	Conversational, contextual, human-like
Knowledge	Pre-loaded FAQ only	Trained on your actual business — services, pricing, process
Lead qualification	None — just collects name/email	Understands urgency, budget, fit — sends you a brief
Follow-up	None	Automated 24/48hr/7-day follow-up sequences
Data ownership	Third-party servers	Runs on YOUR hardware — your data never leaves
CRM integration	None or basic	Auto-creates leads in ERPNext/any CRM via webhooks
Availability	Widget on website only	WhatsApp + Telegram — where your customers already are
Brand voice	Generic	Trained to sound like YOU — your tone, your style
Setup time	DIY, weeks of scripting	Done-for-you, live within 7 days

We Don't Demo Mockups. We Demo Our Own Business.

Every recommendation on this page comes from running Digital Employees on our own revenue. Not a case study from someone else's business. Not a controlled demo environment.

January 2026

Running Since

500+

Conversations Handled

<90 seconds

Avg Response Time

99.9%

Uptime

12+/month

After-Hours Leads Recovered

4 WhatsApp numbers running Digital Employees right now

├──Dubai Tech Guy(+971 55 255 8417)—IT support leads

├──FicAition(+971 52 477 7096)—Software development inquiries

├──OSforBiz(+971 50 166 2441)—ERPNext implementation leads

└──NERDSEY—Marketing consultation leads

Four live business lines. Real customers. Real revenue at stake. If it breaks, we lose money. That's why it doesn't break.

Try It Right Now

Appointment requests come via WhatsApp. Your receptionist is busy with walk-ins. Messages pile up. Customers book elsewhere.

After

Digital Employee checks your real-time availability, confirms appointments, sends WhatsApp reminders 24 hours before (killing no-shows), and handles rescheduling.

Result

No-shows dropped from 22% to 4%. Online bookings went from 0% to 55% of total.

A Digital Employee catches leads. But who drives them to your WhatsApp in the first place? NERDSEY — our boutique marketing brand — builds the campaigns, content, and visibility that make your phone buzz. Your Digital Employee handles the rest.

Together: NERDSEY fills the top of funnel. Your Digital Employee works the middle. You close the bottom.

Pricing That Makes The Math Obvious

One-time setup + small monthly hosting. No hidden fees. No hourly billing. Fixed pricing, fixed scope.

Starter

AED 5,000 - 8,000one-time setup

+ AED 500/month hosting & API

1 WhatsApp number with Digital Employee
Trained on your business (services, pricing, hours, FAQ)
Lead qualification with Telegram briefs
After-hours coverage (responds 24/7)
WhatsApp reminder system
Basic follow-up sequences (24hr, 48hr)
7-day setup, live and running

Best for: Solo businesses, freelancers, single-location operations

If your Digital Employee recovers just 2 leads per month that would have gone cold...

Average deal AED 2,000 × 2 = AED 4,000/month → AED 48,000/year recovered

Investment: AED 5,000 setup + AED 6,000/year = AED 11,000

ROI: 336%

Get Starter

Business

AED 12,000 - 20,000one-time setup

+ AED 1,500/month hosting & API

↑Everything in Starter, plus:
Multi-channel (WhatsApp + Telegram + web chat)
CRM integration (ERPNext, HubSpot, or your system)
Automated lead creation — zero manual entry
Advanced follow-up sequences (custom triggers)
Scheduled cron jobs (morning briefings, daily digests)
Competitor price monitoring (browser automation)
Cross-sell intelligence (flags upsell opportunities)
Monthly performance optimization

Best for: Growing businesses, multi-service companies, teams of 5-50

If your Digital Employee recovers 5 leads/month AND saves 10 hours/week in manual follow-up...

Recovered revenue: AED 10,000/month + Time saved: 40hrs × AED 100/hr = AED 4,000

Investment: AED 1,500/month

ROI: 833%

Get Business

Enterprise

AED 30,000+one-time setup

+ AED 3,000/month hosting & API

↑Everything in Business, plus:
Multi-agent deployment (different agents per department)
Agent-to-agent communication (cross-department intelligence)
Webhook integrations with your entire tech stack
Voice mode (customers can CALL your AI employee)
Custom skill development (industry-specific capabilities)
HEARTBEAT system (automated business health monitoring)
Priority support + dedicated Slack channel
Quarterly strategy reviews

Best for: Multi-location businesses, franchises, companies with 50+ employees

Multi-agent deployment across departments with full automation...

Custom ROI modeled during discovery — typically 10-20× within 12 months

Investment: AED 3,000/month + custom setup

ROI: Custom

Get Enterprise

If your Digital Employee doesn't recover its setup cost in qualified leads within 90 days, we'll optimize it for free until it does. We've never had to do this. But you should know the option exists.

The Alternative? Hire a Human Receptionist.

Human Receptionist

Salary: AED 4,000-6,000/month
Working hours: 8hrs/day, 5 days/week
WhatsApp at 11pm: No
Friday coverage: No
Sick days: Yes
Scales to 4 channels: No
Perfect memory: No
Auto CRM entry: No
Annual: AED 48,000-72,000

Digital Employee (Business)

Cost: AED 1,500/month
Working hours: 24/7/365
WhatsApp at 11pm: Yes
Friday coverage: Yes
Sick days: Never
Scales to 4 channels: Yes
Perfect memory: Yes
Auto CRM entry: Yes
Annual: AED 18,000

Same job. 75% less cost. 24/7 availability. Perfect memory.

Questions We'd Ask Too

Real objections. Honest answers.

Every Hour You Wait Is Another Lead Going Cold.

Right now, someone is messaging your WhatsApp. Maybe it's a catering inquiry for 50 people. Maybe it's a prospect who needs exactly what you sell. Maybe it's the deal that would cover your rent this month.

Are you going to respond? Or is it going to sit there until morning, when they've already found someone who answered at 10:03pm?

Your Digital Employee is 7 days away.

Get Yours Book Demo Try Ours